Competitor Research · B2B SaaS

What your competitor's customers say about them, counted, dated, and sourced.

A one-page market snapshot built from public reviews and community posts: the top complaint themes about your main competitor, how often each comes up, and what it means for you.

Public sources · Every claim linked · One page

Built by a Growth Engineer — not a data broker.

From scattered reviews to one sourced page

01 · COLLECT

We collect public customer feedback

Public reviews, forums, and community threads that mention your competitor. We keep the text, date, and source link, and drop usernames and profiles at collection.

02 · COUNT

We rank themes by evidence

A theme needs at least 5 independent posts from 2 or more sources. Anything thinner is dropped or clearly marked as a weak signal.

03 · DELIVER

You get one page you can act on

The top 3 complaint themes with counts, date ranges, short quotes, and source links, plus what each one means for you, labeled as our inference.

See what a report looks like →

One page. Three themes. Every claim sourced.

What [Competitor]’s customers say · Example layoutEXAMPLE
SUPPORTING POSTS PER THEME
ThemePostsSourcesDate Range
Support response times[n][3 domains][date range]
Pricing changes at renewal[n][2 domains][date range]
Missing mobile workflow[n][2 domains][date range]
◈  Top 2 themes included in your free sample
We don't sell contacts. We count what your competitor's customers complain about and show you the sources.
Sentiment ReportReading reviews yourself
Cost$99 one-time, refund if not actionableHours of someone’s time
OutputThemes ranked by number of postsA gut feeling from a few reviews
EvidenceCounts, dates, and a source link for every claimScattered browser tabs
Personal dataNone. No usernames or profiles—

One report. One price. No subscription.

Start with the free sample. Buy the full report when you want all three themes and the sources.

US Market · One-time

$99 / report

If it doesn't show you at least one thing you can act on, I refund the $99.

  • One competitor, one page
  • Top 3 complaint themes, ranked by number of supporting posts
  • Counts, date ranges, and short quotes for each theme
  • Source appendix with links and dates for every claim
  • Methodology note: sources, sample size, and limits
  • Delivered by email within 2 business days
Want to see the format first? Request a free sample →

US market only  ·  Ongoing monthly tracking available after your first report

Get a free sample on your main competitor

Tell us which competitor you want researched. We'll send the top 2 themes with counts and a quote each, so you can judge the report before you buy it.

◈  Request received — we’ll be in touch within 24 hours.

Common questions

Public customer feedback about your competitor: reviews, forums, and community discussions. We avoid private messages, gated pages, and sources whose terms forbid this use. Every report lists the sources it used.
No. Usernames, handles, profile links, and contact details are removed when we collect the data. Quotes are short excerpts attributed to the source site and date only. This is market research, not a lead list.
The free sample shows the top 2 themes with counts and one quote each. The full report ($99) adds the third theme, all quotes, what each theme means for you, and the source appendix.
A theme only counts if at least 5 independent posts from 2 or more sources support it. If your competitor doesn’t have enough public feedback, we tell you before you pay, and anything thin is marked as a weak signal.
Each report shows a "data as of" date and the date range of the posts behind every theme, so you can see whether a complaint is current or historical.
If it doesn't show you at least one thing you can act on, I refund the $99.